Job Summary

Job Category:
Retail Chains
Years of Experience
1 - 3 years

Inditex comprises of eight brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe. We have more than 7.000 stores in 91 markets. But… What is Inditex? We are the clothes you choose to wear, the products with which you decorate your home, or celebrate a special occasion. You choose us. We are decisive. We trust in the ability and instincts of our professional team. We have got to where we are today thanks to them and the hard work of those people who have shown us where we can improve. We reinvent ourselves, we correct our mistakes and we keep moving forward. We react.



Job Description:


REPORTING TO: Area Brand Manager 

We are keeping an ambitious expansion plan in China. You have an opportunity for a fast career, you will join us at Store Manager Level and we will be looking to develop you quickly into a higher level or area role. Our value is the internal promotion; we believe if you are potential we can develop your skills to achieve a managerial position.

Customer Service Management: Monitoring that Customer Services provided by the section staff fits the company standards (FR, Zoning, alterations, reservations, transfers, telephone...). Collect valuable information from customer to share with Line Commercial andor Product Manager.

Product Management: Making sure that the store has in every moment the right amount of product, the right variety (itemqualitycolor) and the right place (floor and stockroom) on the right time (replenishment, camion, sales) to boost sales efficiently.
Store Image: Ensure that the store image is following the company standards but is adapted as well to the local customers' needs and expectations (visual merchandising, control of installations, staff image monitoring, closing standards...)

Staff Management: Support and coordinate Section managers in organizing store personnel, assigning duties, training, motivation, follow up, Holidays, breaks, rota, and all documents related (for incoming and outgoing staff), conflict solving.

Budget Control: Handle all section resources in an efficient way, reaching the highest sales objectives with the lowest cost (hours, electricity, materials (bags, paper, stationery, hangers, furniture, TGT, Cassio, wastage, robbery, tills, security procedure...).

- Fluent in verbal and written English;

- Excellent team leadership, able to train, develops and motivates team members.
- A minimum of 3 years managerial experience in Fashion Retail or Retail
- Interest in fashion, tendencies and designers
- University Degree and above

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