UPS Senior Customer Service Officer

About the Job


  • Handle daily bookings / shipments / pre-alerts and export declaration
  • Assist in system update and generation of reports
  • Coordinate with internal and external customer for air shipment arrangement
  • Handle customer’s enquiry and follow up on service requirement
  • Provide general support and assistance to the team
  • Leadership skill is preferable 

Who we arelooking for

  • Diploma or above
  • 3 year’s experience in air freight industry is an absolute advantage
  • Hands-on computer knowledge in Microsoft Word/Excel/PowerPoint
  • Good command of both English and Mandarin
  • Customer oriented and a good problem solver
  • Candidate with clerical work experience is preferred
  • Be responsible and willing to learn
  • Work Location: Tsuen Wan

What we canoffer

  • Attractive Salary Package
  • Guaranteed Double Pay
  • Performance Bonus
  • 5-day work week
  • Paid Annual Leave
  • Medical Insurance
  • Life Insurance
  • Training Opportunities
  • Career Development Opportunities
  • Stable, Open and Friendly Working Environment

How to apply

  • Send us your CV to  or by clicking "APPLY NOW" button below, or
  • WhatsApp us on 6011 9201 or
  • Walk in to our Center for interview on every Tuesday and Thursday at 8/F, 100 Texaco Road, Tsuen Wan or 36/F, 9 Wing Hong Street, Lai Chi Kok

UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity

Job Summary
8th Apr 2019 
View more info
Reference code
About this company
United Parcel Service UPS
831 on