We are seeking a dynamic and self-motivated Account Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.
Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.
Achieve sales target by growing the medium-sized customer segment within set revenue band
Identify sales opportunity, conduct sales calls and customer visits within the assigned territory
Generate sales volume and revenue through conversation, retention and penetration
Address customer issues and concern
Develop a strategic approach to provide solutions to customers
Minimum Degree in any other disciplines
Minimum 2 year of Sales Experience in any industry, preferably in logistics industries
Experience and knowledge in Supply Chain Management will be an added advantage
Ability to understand customers’ perspective and think win-win
Excellent communication and interpersonal skills
Good presentation skills and negotiation skills
Team player, passionate and self-motivated and a results-driven approach
Possess own vehicle is preferable
Prior background in e-commerce is an added advantage
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases