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Keywords / Skills : Server, Windows, hardware, Unix

Posted: 2018-02-27

Hong Kong
Customer Service
Customer Service Executive
Bachelors/ Degree
Posted On
27th Feb 2018
Job Ref code
Job Description
  • To provide technical advice, investigation and user training and handle customer’s enquries
  • Perform project support and ad-hoc technical assignment as required
  • Troubleshoot the hardware, software or application problem
  • Work closely with Engineers to ensure successful deployments of client software

  • Bachelor degree in Computer Science or related discipline
  • At least one year of relevant experience in technical support (Fresh Grad will be considered)
  • Experience in at least one of the common Unix platforms. Knowledge in Windows Server is a plus
  • Customer-focused attitude, responsible, good team player and dedicated to problem resolution
  • Advanced written and spoken English and Chinese

If you would like to apply for this role or find out more, please contact Charlotte Wong on (852) 2177 7577 or

About Company

Grey Anderson is a specialist recruitment consultancy dedicated in Information Technology, Sales & Marketing and General Management. We provide the highest level of professional service to meet your recruitment needs and to achieve your business goal in the ever-changing business environment.

At Grey Anderson, we strive to exceed your expectations at all times with our strong network and expertise in the industries. Whether you are looking for a permanent or contract position, we will always be able to identify the best-suited candidate to add to the success of your business. Our recruitment services cover industries including Information Technology, Telecommunication, Luxury Goods, Consumer Products, FMCG, Media, Supply Chain, Healthcare, Tourism, Property, Financial Services, Professional Services, Consultancy as well as Utilities spreading over across Asia Pacific.
We appreciate not only the business with you, but also the business that you are running. We value not only the long-term partnership with you, but also your relationship with your people. We believe not only in placing the best and brightest talent, but also the opportunities they bring to help you achieve your goals and succeed in the market.
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