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Keywords / Skills : Cisco, routers, hosting, SDH, Internet, VLAN, TCP IP, IP, TCP

2 - 7 years
Posted: 2018-10-16

Hong Kong
Customer Service
Customer Service Executive
Non Degree Tertiary
Posted On
16th Oct 2018
Job Ref code
Job Description
  • Responsible for the implementation, operations and maintenance of IP Services, network & hosting infrastructures and monitoring the system in Data Centre.
  • Liaise with the service providers in overseeing the implementation of OLLC for customers’ projects.
  • Conduct analysis of network performance and traffic statistics; ensure the quality of network service achieved within the SLA
  • Provide support to HK Led customer and support post-mortem review with them
  • Provide 7x24 remote support and emergency Call-out during non-office hours
  • Diploma/ Higher Diploma in Telecommunication, IT and related studies with 2+ years hands-on working experience in data and IP network infrastructure operation
  • Working experience with Telco/Carrier service providers will be an advantage
  • With Cisco or Juniper certification is preferred
  • Good knowledge in technologies such as: SDH, SONET, ADM, TCP/IP and VLAN; Proficiency in managing routers, switches, network management with Internet and IPVPN network environment
  • Good communication skills in Cantonese speaking and fluency in English and Chinese (spoken and written) is preferred

If you would like to apply for this role or find out more, please contact Cicely Leung on (852) 2177 7577 or

About Company

Grey Anderson is a specialist recruitment consultancy dedicated in Information Technology, Sales & Marketing and General Management. We provide the highest level of professional service to meet your recruitment needs and to achieve your business goal in the ever-changing business environment.

At Grey Anderson, we strive to exceed your expectations at all times with our strong network and expertise in the industries. Whether you are looking for a permanent or contract position, we will always be able to identify the best-suited candidate to add to the success of your business. Our recruitment services cover industries including Information Technology, Telecommunication, Luxury Goods, Consumer Products, FMCG, Media, Supply Chain, Healthcare, Tourism, Property, Financial Services, Professional Services, Consultancy as well as Utilities spreading over across Asia Pacific.
We appreciate not only the business with you, but also the business that you are running. We value not only the long-term partnership with you, but also your relationship with your people. We believe not only in placing the best and brightest talent, but also the opportunities they bring to help you achieve your goals and succeed in the market.