Overview: We are a leading provider of collateral management and regulatory compliance software solutions to banks and financial institutions on a worldwide basis. We are currently seeking a Consultant, to be based in our Hong Kong office to be responsible for providing consultancy to our clients in relation to their regulatory reporting requirements for the Monetary Authority of Hong Kong.
Main Role & Responsibilities:
Be part of the specialist team which provide regulatory subject matter expertise to clients across Lombard Risk’s portfolio of Regulatory Reports.
Keep abreast of any Regulatory Changes advised by the Regulator
Support the Senior Consultant at client workshops to identify data requirements and how they map to the Lombard Risk Data Model.
Use ETL tool to map and transform client data such as to satisfy the project scope and specification within the timetable set by and agreed with the Project Manager/Senior Consultant.
Report to the Project Manager/Senior Consultant any delays or expected delays to a project, whether due to internal or customer delays, and in particular to highlight any potential scheduling conflicts that could result in such a delay.
Report to the Project Manager/Senior Consultant any changes of project scope whether initiated by the client, identified by the consultant or caused by regulatory change over the course of the project. Complete a Change Request document specifying the change and the cost/time impact of the change for client approval.
Maintain good relations with the client through regular written and verbal communication.
Prepare and ensure regular checkpoints and contact reports (as appropriate) are sent to clients.
Perform training of clients in Lombard Risk software as directed by the Project Manager.
Maintain good relations with other departments and ensure that all documentation for other departments, particularly regarding project work (e.g. Job Requests, T&M timesheets, etc.), is completed in a timely and efficient manner.
Ensure that client & project files and status reports are maintained in good order such that other teams, departments and senior management can make reference to the files at any time for independent reference or to provide holiday or other absence cover.
Perform Product Testing as requested by the Line Manager to be completed within the deadlines set.
Assist in pre-sales and Client support activities
Qualifications and Requirements
2+ years of work experience of Regulatory Reporting with knowledge of a wide range of products OR experience of working in the Regulatory Department of Accountancy firms having dealt with Regulatory Audits.
Ideal Requirements (Advantageous):
Knowledge of the Lombard Regulatory Software would be a significant advantage
Previous experience of the implementation of major regulatory changes
Basic knowledge of MAS or HKMA or APRA reporting
Experience with any industry standard ETL tool
Capabilities and Other Qualities
Experience with any industry standard ETL tool
Very strong Excel
Strong client communication and inter-personal skills
Languages – Java,J2EE SQL, PL/SQL, XML
Application Servers – JBOSS
Operating Systems - Linux, Windows
Databases – SQL SERVER 2008, 2012,2018, Oracle database (11g and above)
Skills & Experience Required:
Knowledge of web-based architectures.
Experience of Java/J2EE and Oracle/MS SQL Server.
Experience in deploying J2EE applications in JBOSS
Experience of deploying 2-tier, 3-tier and Java applications on Windows, Linux platform.
Experience of working effectively as part of a team.
Knowledge of LDAP, JMS, JBoss, UNIX, Camel and MQ Series would be beneficial.
Knowledge of financial trading/risk would be beneficial but not essential, an interest is required.
For 20 years, we have evolved with our Clients and the Market, as a solution and service integrator. Now Vermeg is a key Partner for business and digital transformation in insurance and finance.
Vermeg has acquired Lombard Risk, the leading global provider of integrated regulatory reporting and collateral management solutions, to create a leading force in financial services solutions, via a powerful combination of organic and external growth.
With more than 400 clients in 40 countries, and more than 1100 employees, Vermeg is the European leader in insurance management solutions and a global leading finance software provider.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases