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Support Executive

Keywords / Skills : Support Executive,

7 - 11 years
Posted: 2018-06-27

Hong Kong (Candidates authorized to work in the above mention countries are also eligible to apply)
IT/ Computers - Hardware
IT/ Computers - Software
Software Engineer/ Programmer
Post Graduate
Posted On
27th Jun 2018
Job Description
1.Creating secure transmission channels over the intranet, internet and dedicated for managed file transfer between Deutsche Bank and its external customers using various tools like Axway and Btrade.

2.Managing day-to-day client relationship and on-going service delivery.

3.Configuration in Axway and Btrade GUI

4.Requirement gathering from the clients for establishing connectivity between the servers.

5.Creation of certificates, PGP and SSH keys, exchange with the clients and installation of keys and certificates at the server.

6.Certificate Expiry/Renewal Management by informing the expiry to stake holders and arrange the keys and date for renewal perform the connectivity test for verifying the service restoration.

7.Coordinating Disaster recovery tests for the application and updating / maintaining the documents required for the DR test.

8.Handling real time production issues.

9.Proactively identify areas for improvement to ensure system stability and ease of maintenance.

10.Configuring Mainframe jobs using ibm Connect Direct

Key Skill(s)

About Company

Tata Consultancy Services is an IT services, consulting and business solutions organisation that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognised as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 378,000 of the world’s best-trained consultants in 45 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. For more information, visit us at