Responsibilities • To be a team member of Retail Risk and Compliance Control Department • To oversee the section in performing Anti-Money Laundering ("AML") functions on an on-going basis, including detection and reporting of suspicious transactions and activities • To review and analyse threshold and parameter for trigger events and MIS • To advise on AML matters arising from daily operations • To engage with branches, business units of the Division, IT Department and Compliance Division to maintain alignment and achieve program objectives • To provide training and support to staff on AML and Counter-Financing of Terrorism ("CTF") matters • To support AML projects and initiatives from time to time Requirements • University graduates • Minimum of 10 years' working experience in the banking industry with sound knowledge and exposure in AML, Sanctions, CFT and Common Reporting Standard ("CRS") • Professional qualification on AML, such as AAMLP, ACAMS, etc. is an advantage • A confident, efficient and effective team leader • Able to exercise judgment, work under pressure and motivate subordinates • Excellent command in both written and spoken English and Chinese • Proficiency in Microsoft Office **Interested parties, please send your CV to or you can call us at 2520 0845.
About Levin Human Resources Development Limited Levin Human Capital Consulting Group, a firm with the aim to provide high value added human resources consulting services to her clients, was established in 1987. Our firm serves multinational clients in major industries like banking and finance, logistics, media/ entertainment, telecom/ technology, etc. Currently, we are instructed by our client to look for high caliber candidates for the below position.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases