Understand the requirements and needs from the Marketing team and create relevant content that entice consumers
Engage in variousvideo projects from start to finish;from storyboarding to editing and post production
Ongoing original creation and optimization of content in the form of photos, video and other multimedia formats that will be mainly used on the global social media platforms including Facebook,Instagram,Twitter,YoutubeandWebsiteetc.
Create engaging content using a creative approach, innovative techniques andnewtechnologye.g. drones, go-pro, 360 cameras, VR, etc
Assist the Manager, Digital Marketing to manage external agencies and freelancers to produce quality content that meet with requirements
Familiarity with a variety of online marketing concepts, best practices and procedures
Standardize publishing procedures for the department
Degree holder with minimum6years relevant professional experiences
Excellent photography, videography and multimedia editing skills
Proven track record of success producing digital content in travel/ lifestyle/ news/ entertainment
Meticulous attention to details; strong organizational skills
Proficiency in Photoshop, Adobe illustrator, Final Cut Pro/Premiere, After Effect or other equivalent photo and video editing tools; must be a fast learner to pick up new software
Has a creative andpublisher mindset with strong interest in trends within leisure travel
Ability to handle multiple task in a fast-paced environment
Excellent verbal communication skill
Willingness to work off-hours and cover on-call shifts
Knowledge of social video trends, e.g. Boomerang, Instagram Stories and Facebook,Instagram Live, cinemagraphs, etc.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases