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Senior Deskside Support - (Prefer Immediate Availability)

1 - 4 years
Posted: 2019-01-09

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Technical Support Engineer
Posted On
9th Jan 2019
Job Ref code
JHK100003006747885
Job Description
Job Description :

Responsibilities
  • To provide maintenance support service on PC, Notebook, Printer, Tablet and Window platform
  • To follow and troubleshoot on customers technical enquiries
  • Timely report and update the job status to the team leader
  • To handle ad-hoc project on relocation or software migration

Requirements
  • Familiar Technical Knowledge inAppleproduct is highly preferred
  • Diploma in computer science or equivalent
  • At least 3 years relevant working experience in field service support
  • Certificate holder of MCP/ MCSE/ MCITP will be a plus
  • Good interpersonal, communication skills and able to work under pressure
  • Self-motivated and able to take up challenges
  • Good command of both spoken and written English and Chinese
  • Immediately available is preferred
  • Willing to work inAirport area

*Individuals with less than 3 years experience or Fresh Graduates will be considered as Deskside Support Customer Engineer
If you are interested in this role, kindly send your CV along with your expected salary to patrick @grammytech.com

About Company

About GrammyTech Ltd GrammyTech Limited is one of the most reputable and largest IT - Information Technology Executive Search firms in Asia and Greater China region. Established in the late 1980's, our operation has since expanded to a regional network of more than 80 consultants and researchers spreading across Hong Kong, Beijing, Shanghai, Guangzhou and Taiwan. Our consultants are professionals coming from their very own expert area in the IT/Telecom fields. Our clients include Fortune 500, US Top 1000 fast growing, and major multi-national & local companies. We have completed more than 20,000 IT job assignments and earned the respect from our clients of our high quality services.
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