With offices in Hong Kong, Singapore, Shanghai and Beijing, our team of experienced professionals brings together recruitment expertise gained around the world, which enables us to deliver outstanding end-to-end executive search and selection solutions.
Due to continued growth, we are hiring an experienced Research Associate to join our team in Hong Kong.
Working as part of a dynamic and high performing team, this crucial role will focus on developing our candidate / talent pipeline and networks across Hong Kong.
Your primary objective will be to provide a highly professional service and work with the team in all aspects of research in relation to specific client assignments, candidate management and broader industry subject matter used in external communications.
Some of your responsibilities will include:
• Generate and assess candidate profiles aligned to specific client assignments, both retained and contingent
• Proactively manage and develop a strong candidate pipeline across all specialisms and disciplines within selected professions
• Conduct market intelligence projects and prepare industry analysis reports for retained assignments
• Keep abreast of industry trends and activities for business development opportunities
• Attend client meetings and assignment briefs with the designated consultant
Degree qualified, the ideal candidate will have gained 1+ years' experience as a Researcher, or Junior Recruiter within a recruitment consultancy.
With a customer focused mind-set, you will bring a high-level of attention to detail, and excellent time management skills.
Self-motivated, you are proactive in contributing constructively to the team synergy and broader business objectives.
Excellent personal presentation, communication and a genuine inter-personal approach is required to build rapport with range of stakeholders, internal and external.
This could be the springboard to long career in recruitment and, for the right person, a career path to consultant.
Profile Search & Selection is an award winning, Asia-focused executive search and selection firm that specializes in mid to senior level assignments across Financial Services, Legal & Compliance, Commerce and Human Resources. Our clients include Major Investment Banks, World leading Asset Managers, Insurers and Multinationals.
The company was founded on a single goal, which remains our philosophy today: To provide professional, personal and straightforward recruitment services that exceed the expectations of both our clients and candidates.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases