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Program Director
Program Director
Tata Consultancy Services
Keywords / Skills :
Program Director, data analysis, reporting, budgeting , program management,
Hong Kong
10 - 15 years
Posted:
2019-07-17
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Industry
IT/Computers - Software
Function
IT
Role
Project Management
Posted On
17th Jul 2019
Job Description
Role Title: Program Director
Responsibilities:
==============
• Initiate and set goals for programs according to the strategic objectives of the organization
• Plan the programs from start to completion involving deadlines, milestones and processes
• Develop or approve budgets and operations
• Devise evaluation strategies to monitor performance and determine the need for improvements
• Supervise all program and project managers involved to provide feedback and resolve complex problems
• Discover ways to enhance efficiency and productivity of procedures and people
• Apply change, risk and resource management principles when needed
• Read reports prepared by managers to determine progress and issues
• Ensure program operations and activities adhere to legal guidelines and internal policies
• Keep senior management informed with detailed and accurate reports or presentations
Requirement:
============
• Proven experience as program director or other managerial position
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation techniques and key metrics
• Outstanding knowledge of data analysis, reporting and budgeting
• Working knowledge of MS office and program management software (e.g. Basecamp, MS Project etc.)
• A business acumen with a strategic ability
• Excellent organizational and leadership skills
• An analytical mindset with great problem-solving abilities
• Excellent communication skills
• Good to have knowledge on Insurance domain and Digital Transfomration project handling
Key Skill(s)
Program Director
data analysis
reporting
budgeting
program management
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About Company
Tata Consultancy Services is an IT services, consulting and business solutions organisation that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognised as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 378,000 of the world’s best-trained consultants in 45 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. For more information, visit us at www.tcs.com.
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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