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Partner Marketing Support representative fluent in Mandarin & English

Keywords / Skills : Digital Marketing, digital market, digital campaigns, Marketing Support representative, social media, emailing, content syndication, webinars

1 - 5 years
Posted: 2018-11-15

IT/Computers - Software
Marketing & Communications
Social Media Executive
Posted On
15th Nov 2018
Job Description
Partner Marketing Support representative fluent in Mandarin & English


Job Summary
  • We seek to hire a Partner Marketing Support /PMS/ representative with the native level of Mandarin and native or near-native level of English to be contracted to support our client, leader in cloud solutions for businesses of all s, serving more customers across the globe. 
  • In this challenging position, you will responsible for training and supporting marketing programs for their partners in ANZ. This opening requires you to work in a fast-paced environment, the candidate must be highly organized, have a strategic mindset, efficient disposition to multi-task and prioritize based on daily client needs. This position may at times require lots of moving around, sitting at a desk for periods of time, interacting with office personnel in Singapore and utilization of telephone and computer equipment. 
  • This is an opportunity to be an associate on a high-performance team working with leading IT companies in the world. 
  • The ideal candidate will be an energetic, results-oriented team player with strong communication and collaboration skills. The PMS will represent and act as a trusted advisor delivering strategy alignment between the Business Partners and client. The primary responsibility of the program is to accelerate partner engagement in digital marketing initiatives and driving relationships within the client while enabling partner satisfaction. 
  • The PMS will be responsible for training and assisting the partner in the onboarding of the digital marketing platform and developing and executing digital marketing programs to engage, acquire, and nurture their prospects and acting as a point of contact between the client and the partner. 

Working hours and place: Part-time 4 hours a day, 5 days week, Monday-Friday; Home base work

Responsibilities include:
  • Acting as a single point of contact for on-boarding partners into the digital marketing platform. 
  • Providing guidance, advice and promoting the use of the digital marketing platform available to the partners, with continued monitoring and support. 
  • Prepare presentations in response to partner inquiries; in accordance with available digital campaigns, programs, deliverables, and procedures 
  • Review partner campaign process, manage and support organizing project launch, resources and delivery of campaigns (social media, emailing, content syndication, webinars, etc.). 
  • Create and present reporting to partners per project 
  • Responsible for providing and presenting reporting back to the client 
  • Respond to all assigned partner requests, ensure timely and accurate processing of requests 
  • Assist other departments in resolving problems related to partner marketing and platform service 
  • Provide timely and proactive partner communications regarding onboarding and project status 
  • May perform other duties as assigned 

Requirements :
  • Native Mandarin and native or near-native English (with no foreign accent) 
  • Self-motivated with a high attention to detail and ability to multitask 
  • An unwavering positive attitude, strong drive for results, and the ability to be diplomatic 
  • Need to be familiar with technology and comfortable with CRM, Microsoft Office, PowerPoint, Excel & web conferencing platforms. 
  • 1-3 years IT technology background and experience are a plus 
  • 2-3 years Digital Marketing experience is a plus 
  • Must be open to receiving constructive criticism (feedback) and applying and integrating the feedback to improve their results 
  • Demonstrates good judgment in analyzing information to make routine decisions 
  • Bachelor’s degree required/MBA preferred

About Company

Gorilla Onboard CRM