To assist senior manager with marketing events and organize seminars To liaise with business executives and service to clients Coordinating and liaising with different internal departments and/or external business corporations Responsible for the customer's daily sales reception work, providing customers with excellent home buying consulting services and establishing customer files Assist with ad-hoc projects or other duties as assigned 協辦銷售活動及市場講座 聯絡及業務管理,為客戶提供專業服務 跟進公司項目及各部門的工作進展 負責客戶的日常銷售接待工作，為顧客提供優秀的置業諮詢服務，並建立客戶檔案
待遇及福利 / We Offer Basic Salary + Performance Bonus 5 days work / Bank holidays Comprehensive Medical Coverage Excellent Career Prospect 固定底薪及績效獎金 五天工作 / 銀行假期 醫療保障 良好發展及晉昇機會 入職要求 / Requirements
Self-Motivated, Energetic, Hardworking and Good Social Communication Skills China background will be an advantage
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases