Our client is a Licensed Corporation in Hong Kong. They are also SEHK and HKFE Exchange Participant, specializing in proprietary trading and trading solutions in equities and derivatives markets. They are looking for IT Support Engineer to join their team.
Server setup & maintenance
Application implementation and configuration
Support for network infrastructures, manage infrastructure change
Responsible for software change, update, upgrade and delivery, etc.
Perform system administrative role in data center facilities, servers, firewall, VMware, email, etc
Maintain and update software licenses and technical hardware inventory records
Troubleshooting IT issues and working on ad-hoc projects
Diploma or Degree holder in IT/Computer Science or related disciplines
Proficiency in Windows and Linux server administration, TCP/IP, Networking infrastructure and Security, Cisco and Juniper network equipment setup
Hands-on experience with the system and network monitoring, cloud platform, rabbit-MQ, Zabbix
Professional certificate of MCSE/CCNA is an advantage
Fresh graduate will also be considered
Remarks: Mon-Fri, 0900-1800, In-House Position, Bank Holiday, Bonus, Medical
CA Human Resource Limited is a new setup company to provide a professional recruitment service in Hong Kong with the long experience in recruiting business in Japan since 2003. The character of CA Human Resource Limited is making the best matching between Jobseekers and Employers for their career and business growth. To build on our success for the mission, we are looking for an energetic talent to fill the following position. For more information about CA Human Resource Limited: http://www.cahr.com.hk/ CA-Group: http://www.c-alpha.com/
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases