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IT Asset Management Operations Support

Keywords / Skills : Asset Management, Application Support, SQL Reporting, Microsoft SCCM, Service Now

4 - 10 years
Posted: 2019-10-15

Nationality
Philippines (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
IT/Computers - Hardware & Networking
IT/Computers - Software
Function
IT
Role
Other Information Technology - IT Asset Management operations
Education
Bachelors
Degree
Posted On
15th Oct 2019
Job Description
The ideal candidate will have a strong background in supporting applications and tools such as, Microsoft SQL Reporting Services/Queries, Microsoft SCCM, IT Asset Management tools within enterprise environments such as ServiceNow, Aspera, iQuate, etc.

The ideal candidate must be familiar with and have a background in "hands-on" server administration within a large, geographically disperse, enterprise environment, using an ITIL/Agile framework. The candidate will function as Application Subject Matter Expert (SME) on all applications and services in support of ITAM.
Contributes to the review and analysis of business requirements. Develop a strong partnership with the customer to align the team’s operational activities to the overall mission.


Qualifications:
Experience the following applications, ideally within an enterprise environment:
Microsoft SQL Reporting Services/Queries; Microsoft Systems Center Configuration Manager (SCCM) 2007 or 2012; and Integration with third party asset management products such as ServiceNow, Aspera, Flexara, iQuate

Responsibilities:
• Consults and advises to translate business requirements into technology solutions.
• Manage and maintain the policies and processes for Software Asset Management.
• Coordinates the activities of others (customer, team members, and external stakeholders) and manages customer expectations and requirements.
• Assists customer in defining project scope and objectives and develops detailed work plans, schedules, project estimates, resource plans, and status reports.
• Provides technical and analytical guidance to enterprise services team.
• Must have previously supported all phases of the ITAM/SAM life cycle: requirements analysis, development, testing, and implementation.





About Company

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today we provide a wide range of property casualty insurance, life insurance, retirement products, mortgage insurance and other financial services to customers in more than 100 countries and jurisdictions. Our diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Join our Talent Network at www.aig.com/talentnetwork. Additional information about AIG can be found at www.aig.com and www.aig.com/strategyupdate | YouTube: www.youtube.com/aig> | Twitter: @AIGinsurance | LinkedIn: http://www.linkedin.com/company/aig. These references with additional information about AIG have been provided as a convenience, and the information contained on such websites are not incorporated by reference into this press release.
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