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HK Community Specialist (HKD270,500 per annum / Based in Singapore)

Keywords / Skills : Social Media, Content Moderation, Content Management, Community, Society, Political, Legal

1 - 5 years
Posted: 2018-08-08

Nationality
Hong Kong
Industry
ITES/BPO
Law Enforcement/Security Services
NGO/Social Services
Public Relations (PR)
Social Media
Function
Customer Service
Advertising/Entertainment/Media
Role
Other Media/ Journalism
Other Customer Service
Education
Bachelors/ Degree, Masters/ Post Graduate
Salary
25000 - 32000 HKD
Posted On
8th Aug 2018
Job Ref code
SPAKHK08082018
Job Description

Your Career

For successful applicant, company offers:

1.Attractive salary package, starting from HKD270,500 per annum

2.Extensive training and development programmes for high potential employees and future leaders/managers

3.Comfortable and fun workplace with monthly employee engagement activities in a highly diverse organisation

4.Wellness programs that support work life balance, rejuvenation and an active healthy lifestyle

5.Comprehensive medical insurance

6.Yearly travel claims

The Job

As a HK Community Specialist, you will:

•Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.

•Assist HK community and help resolve inquiries empathetically, accurately and on time.

•Make well balanced decisions and personally driven to be an effective advocate for our community.

•Display a strong bias to doing what’s right for our community in supporting the client’s mission.

•Review reported content and respond to user inquiries with high quality, speed, empathy and accuracy.

Requirements

You are the one if:

•You possess strong passion towards social media and the worldwide communities

•You value high professionalism and workmanship

•You possess high social awareness and deep understanding of community sensitivity

•You enjoy being in a high energy and forward-looking team

•You demonstrate high resiliency and adversity, and perform well under stress

•You are competent in both English and Mandarin languages



About Company

Here at ScienTec, we harness the Science and Technology of HR to deliver value to customers across myriad industries. We enable organisations in Asia Pacific to drive business performance with our principle services – Executive Search, Staffing, Outsourcing & Consulting.

EXECUTIVE SEARCH
Our ScienTec Search division has developed a niche in Contingent & Retained Executive Search in verticals such as Biotechnology & Life Sciences, Pharmaceuticals, Medical Devices, Consumer Healthcare & Nutraceuticals, Chemicals, FMCG, Information Technology, Telecommunications, Industrial Automation & Engineering, Professional Services and Media. We undertake a rigorous research and selection process that involves talent mapping and headhunting to help businesses fill critical talent gaps.

STAFFING
Driven by our ScienTec Personnel division, we help businesses scale with nimble general and technical staffing solutions including Contingent Workforce Staffing (Contract / Freelance / Temporary) and Permanent Recruitment across all industries in key functions such as Administration, Customer Service, Finance, Human Resources, Sales, Marketing, Information Technology, Supply Chain, Manufacturing and Engineering.

OUTSOURCING & CONSULTING
We seek to add value to our clients beyond attracting and acquiring talents. We help businesses increase operational efficiency with pragmatic Recruitment Process Outsourcing solutions and HR support services such as HR Advisory, Payroll & Benefits Administration, Contract Management, Work Pass Application, and Employer Branding.

We have received over 20 prestigious industry awards including Asia Recruitment Grand Winner 2016, and 600+ customer testimonials; the result of high service standards centred on our "People First, Always; our core values and brand philosophy.


ScienTec Consulting Pte Ltd
EA Licence No.: 11C5781 | Business Reg. No.: 200409964K
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