For successful applicant, company offers:
1.Attractive salary package, starting from HKD270,500 per annum
2.Extensive training and development programmes for high potential employees and future leaders/managers
3.Comfortable and fun workplace with monthly employee engagement activities in a highly diverse organisation
4.Wellness programs that support work life balance, rejuvenation and an active healthy lifestyle
5.Comprehensive medical insurance
6.Yearly travel claims
As a HK Community Specialist, you will:
•Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.
•Assist HK community and help resolve inquiries empathetically, accurately and on time.
•Make well balanced decisions and personally driven to be an effective advocate for our community.
•Display a strong bias to doing what’s right for our community in supporting the client’s mission.
•Review reported content and respond to user inquiries with high quality, speed, empathy and accuracy.
You are the one if:
•You possess strong passion towards social media and the worldwide communities
•You value high professionalism and workmanship
•You possess high social awareness and deep understanding of community sensitivity
•You enjoy being in a high energy and forward-looking team
•You demonstrate high resiliency and adversity, and perform well under stress
•You are competent in both English and Mandarin languages