Job Description Reporting to the Manager, plan and implement sales and marketing programmes in line with business objectives. Provide day to day marketing programmes and promotional campaigns to raise brand awareness across traditional and digital media platform and social media, and to generate store traffic. Responsible for development & co-ordination of marketing material, CRM program, etc. Develop and liaise with production houses/agencies on visual merchandising and marketing collaterals e.g. press release, brochures, seasonal lightbox, in-store dcor, content and images for digital platform and social media, to enhance brand image. Supervise the frontline team to optimize sales, to ensure smooth store operations and to increase customer engagement. Monitor marketing and promotional campaigns. Prepare retail business and operational analysis, reports and recommendations for management review.
Qualification requirements Degree holder in Marketing / Communications / Business or relevant disciplines Minimum 1-2 years of solid marketing experience in marketing / retail marketing / event / cosmetics field Less experience will be considered Sales & Marketing Assistant N2 level of Japanese-Language Proficiency Test will be an advantage Good command of written and spoken Chinese and English Proficient in MS office applications and Chinese word processing Independent, self-motivated, organized, detail-oriented and ability to work under pressure Strong sense of responsibility and problem-solving with positive working attitude Good team player with excellent communication and interpersonal skills
CA Human Resource Limited is a new setup company to provide a professional recruitment service in Hong Kong with the long experience in recruiting business in Japan since 2003. The character of CA Human Resource Limited is making the best matching between Jobseekers and Employers for their career and business growth. To build on our success for the mission, we are looking for an energetic talent to fill the following position. For more information about CA Human Resource Limited: http://www.cahr.com./hk CA-Group: http://www.c-alpha.com/
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases