Knowledge of Python programming, Verilog HDL, and FPGA is an advantage
Fresh graduates with less experience are welcome and will be considered as engineering trainee
Students are welcome and will be considered as internship
Good command of English
SALARY & BENEFITS
We offer 5-day work week in Hong Kong, VISA sponsorship for foreigners and a competitive package. Interested parties please apply with full resume to firstname.lastname@example.org & email@example.com
Deepsky is a fast growing technology company that has designed a new generation of high resolution, large format LED digital displays for commercial applications. Deepsky operates globally, with customers in the USA, Europe and Asia.
These novel digital displays integrate many advanced technologies: solid-state light-emitting devices, backend chip integration & encapsulation, novel video frames processing and pixel structures, ASIC based digital signal processing, reliable power distribution, thermal & mechanical design.
Deepsky's customers are blue chip companies operating in the Retail, DOOH and pro-AV markets.
Deepsky's headquarter; R&D center and pilot manufacturing facilities are all located in Hong Kong (Tsuen Wan area). Deepsky has a R&D team dedicated to software developments in Paris, and sales offices in Paris, Hong Kong and San Francisco.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases