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Desktop Support Engineer/ Helpdesk Support Engineer / IT Specialist

Keywords / Skills : Desktop Support, Helpdesk, Helpdesk Support, Helpdesk Engineer, Desktop Support Engineers, Desktop Engineer

1 - 10 years
Posted: 2019-09-20

Nationality
China, Hong Kong
Industry
IT/Computers - Hardware & Networking
IT/Computers - Software
Catering/Hospitality
Function
IT
Role
Technical Support Engineer
Systems Engineer
Other Information Technology
Education
Diploma
Salary
200000 - 280000 HKD
Posted On
20th Sep 2019
Job Description
  • Handle internal and external calls from users, provide level 1 support
  • Continuous improvement
  • Follow up incident and service requests
  • Provide IT support and solve problems to users
  • Provide solutions to ensure satisfactions of users


The Ideal Candidate: 
  • Diploma or above with Certificates in Computer Studies
  • 3 months or above relevant experience in similar roles
  • Solid IT technical knowledge and relevant experience
  • Customer oriented
  • Willing to learn and responsible
  • Good communication skills
  • Immediate available is highly preferred


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