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Desktop Analyst

Keywords / Skills : Migration

1 - 11 years
Posted: 2018-03-29

Industry
IT/ Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Posted On
29th Mar 2018
Job Description
Your skills and experience
• IT experience, with proven technical support experience
• Solid knowledge of desktop environments Windows 7 & 10 - Wyse / Citrix / Virtual Desktop as well as physical
• MS Office and advanced MS software support (Office 365 desirable)
• Packaged application delivery - SCCM knowledge advantageous
• Mobile technology support including iOS (GOOD messaging and applications) and MS Surface
• Voice and Video Conference support
• Good knowledge of voice / network architectures
• Reuters / Bloomberg experience
• Industry Recognised Qualifications – MCDST, MCSE
• ITIL foundation qualified
• Excellent customer-service focus, with a positive, ‘’can do’’ attitude
• Initiative taker, results driven
• Able to work under pressure and on tight deadlines
• Organised with good attention to detail
• Analytical and problem solving skills
• Excellent communicator
• Flexible team player, comfortable in a multi-national environment
• Consistently maintains the Fidelity Core values

Key Skill(s)

About Company

Pactera is a trusted consulting and technology services partner with proven global capabilities, quality standards, and efficient delivery processes, making us your global partner for a new era.

Since 1995, Pactera has delivered world-class Business / IT consulting, solutions, and outsourcing services to our global clients. We have a strong track record of developing advanced technologies, process innovations and business models for a wide range of Fortune 500 clients spanning many industries including the Financial Services, Technology, Telecommunications, Travel and Transportation, Energy, Life Sciences, Manufacturing and Retail & Distribution sectors.

We have been recognized both by partners and industry analysts for our extensive services and capabilities that help clients win in today’s versatile global marketplace. We provide advanced solutions to a wide range of large and medium-sized enterprises including many leading blue-chip multinational firms. Our CMMI Level 5 rating combined with CMMI-SVC Maturity Level 3, Six Sigma, ISO 27001, ISO 9001:2008, SAS70 and PIPA enables us to provide our clients with the highest quality service through industry-leading security practices.

With global headquarters strategically located in China and regional headquarters in North America, Asia Pacific, and Europe, our international presence, experience and teams allow the perfect balance of personalized and high-value service. Pactera’s leadership team brings a wealth of experience from top global MNCs, supported by a globally integrated network of onsite and offsite delivery locations in the US, Europe, Australia, Japan, Singapore, Malaysia and China to meet clients’ increasing demands for seamless global delivery and support. With a unique right-shore delivery model, we partner closely with our clients to provide one-stop solutions that ensure success and support their business strategies in fields such as enterprise application services, business intelligence, application development & maintenance, mobility, cloud computing, infrastructure management, software product engineering & globalization, and business process outsourcing.
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