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Customer Service Officer - financial industry (fresh graduate are welcome)

1 - 4 years
Posted: 2019-04-15

Industry
Recruitment/Staffing/RPO
Function
Customer Service
Role
Customer Service Executive
Posted On
15th Apr 2019
Job Ref code
JHK100003006969682
Job Description
Job Description :

Our Client,is looking for a Customer Service Officer (in-house)to join their team
Responsibilities:
Handle Inbound calls from different enquiry hotline to deliver outstanding customer experience
Handle complaints and enquiries
Identify customer needs and provide appropriate solutions
Focus on customer feedback to improve service
Requirements:
University graduate or minimum 1 year's customer service experience in insurance, financialand banking industries orCall Center
Good communication and presentation skills
Fluent in English, Cantonese and Mandarin
Passed IIQE is a MUST
Candidates with more experience will be considered as a senior role
Fresh graduate are welcome
Benefit:
Incentive
5 days work, 15 days annul leave and birthday leave
Salary: $16,000 - $24,000
Work Location: Wong Tai Sin Area
Interested parties please email your CV to