Create an interactive journey and brand experience that is second to none, through live events and brand marketing solutions that achieve clients objectives in accordance to their brief and brand guidelines.
Drive and lead multiple projects from conception to completion in accordance with space, budget, and deadlines.
Take control over the insights and creative direction of the brief and contribute to the evolution and improvement of the design process.
Client liaison - either directly (taking the brief and following through to completion) or as part of a project team.
Lead, recruit and develop a creative team; provide clear creative direction, motivate and inspire creative team.
Handle staff performance appraisals and set clear direction and guidance to help the team achieve their goals and objectives.
10 years + work experience in Event Agency, at least 4-6 years in management level
Working Knowledge of Asia Market (ideally)
Understanding of Brand Communication through ATL, BTL, TTL and Live Communication.
Have an implicit understanding of 2D, 3D, Planning, Digital & Video, with the ability to merge all together into outstanding live experiences and scenography.
Excellent communication (written and verbal) and presentation skills, with the ability to pitch ideas to clients or directors and translate the clients’ ideas to internal team members.
Language: Fluent in English, Mandarin (Advantage)
Software: Strong understanding of design tools such as Adobe Creative Suite, 3D software, MS Word
Experience in digital and motion graphics is a plus
Ability to work under pressure with tight deadlines and set budgets
Clear communication skills on various levels with multicultural team members
Proactive characteristics (Thinking ahead)
Reactive Characteristics (Respond quickly and efficiently to a given task)
Outgoing, Social, Passionate to tackle challenges
Your interests will include entertainment, art, fashion, trends, innovation and even current affair
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases