Oction, Hong Kong’s #1 Top Grossing Shopping App!, is looking for a talented Chief Marketing Officer (CMO) to join our team (someone who looks forward to still getting their hands dirty while leading Oction's marketing team & efforts!)
Unforgettable shopping experiences start with Oction. Don’t just beat the queue and get marginal discounts - discover a brand new way to shop and score up to 90% discount on trending, high-end gadgets!
Initiate & Manage Marketing related projects and make sure all campaigns and projects are organised and updated
Manage and Utilise Marketing Resources within Team and beyond
Identify trends and insights, and optimise ad spend based on the insights
Identify trends and insights, and suggest product iteration directions based on the insights
Maintaining our social media presence
Communicate with our users
Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
Evaluate emerging technologies
Provide thought leadership and perspective for adoption where appropriate
Native Cantonese proficiency
Proven working experience in digital marketing
Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
Experience in optimizing landing pages and user funnels
Experience with A/B and multivariate experiments
Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
Working knowledge of ad serving tools (e.g., DART, Atlas)
Experience in setting up and optimizing Google Adwords, Facebook Ads campaigns
Strong analytical skills and data-driven thinking
Up-to-date with the latest trends and best practices in online marketing and measurement
Oction.co - Bid, Shop, Save! Oction is Hong Kong's newest & hottest penny auction application! Download the iOS or Android app for FREE today & score trending electronics, fashion must-haves, accessories, and more at incredibly low prices!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases