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Keywords / Skills : testing, HTML, Information Technology, SQL, Portal, Oracle, PHP, PMP

3 - 5 years
Posted: 2018-11-01

Hong Kong
Business Analyst
Posted On
1st Nov 2018
Job Ref code
Job Description
  • Oversee application and integrations support for employee systems including HRIS, Payroll, Employee Web Portal, Collaboration tool and Business Process Management system.
  • Manage external service providers to provide quality and timely system support to ensure smooth operation for employee systems.
  • Understand and analyze user requirements, confirm scope and document business requirements. Work closely with external service providers to implement system enhancements and upgrades to improve the effectiveness and usage of the system.
  • Collaborate with integration teams to manage employee data interfaces between core HRIS and other corporate systems.
  • Act as tier-2 application support subject matter expert to manage incident and service requests raised by end-users, as well as facilitate business change requests for configuration changes.
  • Closely work with Regional HR to participate in regional employee system projects as assigned. Play part in project management life cycle, from requirement discovery to testing and support transition from project to operation.
  • Support in project activities – facilitate application testing and liaise with internal users and external service providers to ensure deliverables meet requirements.
  • Prepare and maintain documentations such as functional/technical specifications and user manual and operation guides.
  • Work with different stakeholders, including IT Operations, IT Infrastructure, IT Applications & HR project teams from Global and Regional to enable seamless roll-out and integration
  • Maintain good communication between vendors, business users and other teams.

  • University degree in Information Technology, Business, HR or related disciplines
  • PMP or PRINCE2 certified is desirable
  • 3-5 years’ experience as a Business Analyst or System Analyst for employee systems
  • Experience in HRIS, Payroll, Workflow Management and Web Content Management support
  • Experience in systems implementation/enhancement/configurations
  • Experience working at a Regional level (with multiple APAC countries)
  • Experience in retail, hospitality or luxury retail desired
  • Knowledge in WORKDAY or any other HCM systems and Payroll is preferable.
  • Vendor management experience is desired.
  • Experience in Collaboration/Enterprise Social Software is a plus.
  • Knowledge in HK Employment Ordinance and other HR related regulations is an advantage.
  • Knowledge in Adobe CQ, PHP, Oracle and SQL, HTML is preferable.
  • Strong in coordination and with experience in managing external service providers.
  • Collaborative, Attention to Details
  • Analytical and strong problem solving skills.
  • Effective communication and interpersonal skills.
  • Good command in both verbal and written English, Chinese and Mandarin.

If you would like to apply for this role or find out more, please contact Sarah Hon on (852) 2177 7577 or

About Company

Grey Anderson is a specialist recruitment consultancy dedicated in Information Technology, Sales & Marketing and General Management. We provide the highest level of professional service to meet your recruitment needs and to achieve your business goal in the ever-changing business environment.

At Grey Anderson, we strive to exceed your expectations at all times with our strong network and expertise in the industries. Whether you are looking for a permanent or contract position, we will always be able to identify the best-suited candidate to add to the success of your business. Our recruitment services cover industries including Information Technology, Telecommunication, Luxury Goods, Consumer Products, FMCG, Media, Supply Chain, Healthcare, Tourism, Property, Financial Services, Professional Services, Consultancy as well as Utilities spreading over across Asia Pacific.
We appreciate not only the business with you, but also the business that you are running. We value not only the long-term partnership with you, but also your relationship with your people. We believe not only in placing the best and brightest talent, but also the opportunities they bring to help you achieve your goals and succeed in the market.