Receive brief from brand management on their retail strategy development and prepare annual/mid-term retail development plan/ strategy ;
Identify potential sites and properties (e.g. location availability in malls and high streets) ;
Lead the process of selection of sites and to undertake all kind of feasibility and due diligence studies if entering into contracts with developer;
Recommend strategy for structuring transactions ;
Rental analysis and profitability analysis ;
Assist the brand(s) to move in with early mover advantage into properties within 3-4 year window for different brands, by booking/blocking spaces within malls in HK & Macau ;
Ensure that store space selection is such that optimum range for each of store is displayed while delivering the required returns per square foot ;
Lead the process of all property related commercial negotiations ;
Work with Company's Finance and legal personnel for lease preparation and signing (including lease renewal) ;
Establish and maintain a strong and deep insight into the HK/Macau property market (Understand trends in development of properties in upcoming areas in HK & Macau);
Establish & maintain excellent relationships with landlords, particularly large landlords (Develop and/or maintain relationships with consultants, governmental bodies, landlords and real estate brokers that may assist with projects).
8 to 10 years of experience in related field or in property industry;
University Degree in Marketing / Business or related discipline;
Experience in identifying relevant commercial space for significant retail/luxury products;
Understanding of the development process and be familiar with the issues of design, construction, leasing, marketing and sales;
Strong in Finance & statistics, negotiation skills, team management, aggressive & not intimated by difficult situations.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases