CAHR is a Japanese recruitment agency launched by CA group with variety of experience and succeed in recruitment consulting service in Japan and overseas. We are also helping our customers on confidential recruitment service. We have established strong and reliable relationship with our customers. CAHR has strong knowledge on recruiting support service accumulated over the years and it has been shared by our Human Resource Consultant to meet our customers diverse needs. Based on customers requirement, our consultants will interview with candidates, select, propose potential candidates and follow up after adoption resulting in a higher matching rate.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases