“To disrupt the traditional consulting model, we re-innovated the Business Technology Consulting model, using our Value Innovation. Our Clients find in us an alternative that allows them transparency & flexibility in execution which delivers great value at optimal cost.”

Business Analyst - CRM

Job Description

Mandatory Skill-Sets

• Degree or Diploma in Computer Science, Computer Engineering, Information Systems or related disciplines;

• Possess 4 to 6 years of experience in IT application support and project management;

• Strong experience with Salesforce CRM systems;

• Good understanding of the hospitality industry;

• Knowledge of SQL, C# Development, Web Application, .NET, and 3-tier architecture;

• Hands-on experience in vendor and project management;

• Willingness to be hands-on with system troubleshooting, quality testing, and C# or SQL development;

• Excellent Communication Skills (Both written and verbal); 

Desired Skill-Sets

• Prior experience with CRM, POS, and ERP systems;

• Background in Microsoft Dynamic system is advantageous; 


• Gather, analyse, and evaluate business requirements and processes;

• Evaluate the technical and functional feasibility of solutions and ensure the compliance of said solutions to operational and security procedures;

• Cooperate with internal and external stakeholders to ensure that projects are managed efficiently and deliverable within scheduled deadlines;

• Conduct system integration testing and provide support during the UAT phase;

• Ensure that SLA guidelines are met in the resolution of issues by users;

• Other administrative duties as required.

Should you be interested in this opportunity, please send your updated resume to at the earliest.

Confidentiality is assured, and only shortlisted candidates will be notified.

EA License: 07C5639

Key Skill(S)
Requirement Gathering,Requirement Analysis,Business Analyst,System Integration Testing,CRM,SQL Database,Oracle

Company Name

Sciente Consulting Pte. Ltd






Business Analyst


Bachelors/ Degree

Ref Code

JD #4780

Posted On

4th Jan 2019

About Sciente Consulting
We are a team of self-driven consultants with dreams, uncompromising values and a purpose.

At Sciente Consulting, we have been working with large global multinational companies within banking, financial services and insurance industries to address their business and technology integration challenges.

With continued growth of over 10 years, we are led by diverse, passionate, professional and ethical leaders from IT industry with deep industry domain knowledge.

Every member of the team has an excellent track record in making a difference in the industry within a high performance environment. Our passion is to keep building a high performance & purposeful organisation with a difference. Doing the right things based on our core values, we are absolutely committed to deliver more than the commitment and faster than expected. Therefore, we make a real impact to our clients’ businesses and to make a difference to the community we live in.

Most importantly, the successful and profit making business sponsors social innovations and community services to achieve an objective and a purpose which are much larger than business.

To know more, please visit

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