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Asset Management Analyst

Keywords / Skills : IT asset management, hardware asset management, software asset management, servicenow,

1 - 4 years
Posted: 2019-03-20

Job Description
Job Responsibilities:
  • Manage IT Orders.
  • Update Available Entitlements report.
  • Work with the TTG_CA team whenever the CA and APM Tool is down as well as when a mass update need to be raised.
  • Attend meetings when necessary.
  • Do a research whenever needed about software and hardware.
  • Communicate with the Purchasing department to check on the availability of the software licenses.
  • Add/Update/Deactivate CIs on the CMDB tool manually.
  • Work on tickets submitted by the users related to Configuration Management.
  • Work Change Orders.
  • Develop/Generate ad hoc reports using asset management tools.
  • Provide training and documents regarding asset management.
  • Send inquiries to contacts and owners about their configuration items if needed.
  • Provide support to IT Order requestors by answering queries and/or providing installation media.

Job Requirements: 
  • Bachelor’s degree/vocational in IT-related courses is a plus(Minimum of completed 2 years in college or has finished a Diploma/Certificate course)
  • Excellent attention to detail.
  • Strong analytical experience or skills/aptitude.
  • Strong knowledge and/or experience with Excel report creation.
  • Strong interpersonal skills.
  • Strong written and verbal communication skills.
  • Strong ability to prioritize tasks.
  • Familiarity with IT terminology and functions.
  • Self-motivated, able to work independently and reliably. Ability to work flexible schedule based on customer need.
  • Knowledge/experience of IT service desk operations knowledge.
  • MS Access report creation experience and knowledge is a plus.
  • IT Technology background.
  • IT infrastructure knowledge.
  • Base certification or familiarity with ITIL.

About Company

Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 39 countries across the Americas, Europe, Australia and Asia. With more than 22,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application development services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. The corporate global headquarters is located in Sao Paulo, Brazil, with the European headquarters in Brussels and North American headquarters in metropolitan Detroit.

In an ever-evolving technological landscape, could you be the next IT innovator? Join our team of talented problem solvers and creative thinkers, and help us re-engineer the world through digital transformation.

We encourage walk-in applicants!
Our recruitment hub is open from Monday - Friday except Philippine holiday, 10:00 AM - 6:00 PM. Please bring a copy of your updated resume to apply.

- Named Company of the Year by the Journal Informática Hoje 2017
- Ranked the Most Innovative Company in the IT Industry by "Valor Inovação Brasil 2017"
- Received the Business Innovation Award at the 2017 Excellence in Southfield Awards & Reception

- Career Growth Prospects
- Paid Time Off (PTO)
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Life Insurance
- Medical/Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Employee Discounts
- Transportation Allowance
- Performance Bonus
- Awards and Employee Recognition Program
About Recruiter
Stefanini Philippines
Skills I hire for Level I and II IT, Multilingual IT, and various support/corporate positions
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