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Application Administrator
Application Administrator
Tata Consultancy Services
Keywords / Skills :
Application Analyst, Application Administrator, supporting, enhancement, agile software development
Hong Kong
2 - 7 years
Posted:
2019-07-03
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Industry
IT/Computers - Software
Function
IT
Role
Database Administrator (DBA)
Posted On
3rd Jul 2019
Job Description
Responsibilities:
• Experience in supporting, enhancement and maintenance of critical applications involved in Flight Operations.
• Resolving critical issues by analyzing at the application level, tracking the progress by liaising with infra teams, product vendors and internal teams.
• Gathered the Requirements, analyzed the feasibility and provided the solution to Product vendor to design product as per customer business needs.
• Client interactions to define business requirements, provide solutions by analyzing technical feasibility and coordinating with teams on progress for deployment.
• Performed Cloud migrations , PSS interface verification and several critical applications version upgrades
Technical Skills "Must Have":
▪ Complete understanding of Software Development Life Cycle (SDLC)
▪ Exposure to industry accepted agile software development model.
▪ Experience in extracting and analyzing client requirements and interpreting complex cases.
▪ Worked in AMS for windows based critical Airline applications.
▪ Airline Industry exposure.
Soft Skills:
• Excellent Communication Skills
• Problem Solving ability
• Good analytical and presentation Skills
Key Skill(s)
Application Analyst
Application Administrator
supporting
enhancement
agile software development
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About Company
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com.
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Poonam Ghuge
HR Executive
Tata Consultancy Services
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Additional Comments
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Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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