Responsibility Build and maintain relationships with their resellers and end-users. Present their award winning software solution to potential customers. Conduct workshops, seminars, presentations at exhibitions and conferences international locations. Respond to international inquiries for initial consultation. Achieve / exceed quarterly targets including lead qualification, lead referral and follow up, pipeline forecasts, and sales goals.
What You’ll Need: Have a high-tech inclination, be highly motivated, ambitious and have a passion for software solution and problem solving. Have outstanding presentation and with superb communication ability. Be able to travel overseas for training and onsite visits. Ideally degree holder with up to 2 years working experience, also open for fresh graduates who are with great motivation and interests in technology. Advanced English is a must, other Asian language is a plus Candidates currently in Hong Kong will be looked upon more favorably.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases