About our Client Our client is a leading retail chain store selling home products in Europe. With their ambitious business expansion plans, they are now looking to recruit a high calibre Sourcing Manager to join the hardgood department in Hong Kong sourcing hub.
About the role
Reporting to Sourcing Director based in Hong Kong, your key agenda is to work closely with HQ buying team in sourcing products in the region. You will also handle all follow up quotation and samples. In addition, you will negotiate with suppliers for better price for permanent range to be sold in the store and also propose new innovative items to buying team on a monthly basis.
Bachelor's degree or above qualification with at least 6 years relevant sourcing experience in outdoor furniture is a must
Experience in managing a good supplier database is advantageous
Independent thinking with good initiative
Strong analytical mind, ability to identify and solve problems
Good communications and interpersonal skills
Good in spoken and written English and Mandarin
Frequent business travel is required
Click "Apply Now" to apply for this position or call Jason Li at +852 3180 4962 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases