About our Client Our client is a Hong Kong based garment manufacturing group with a strong focus on rapid manufacturing solution. With over 65 years of textile heritage, they offer world class supply chain and production platforms to global speciality fast fashion brands. Due to an aggressive business growth, there is a need to recruit a competent Logistic Executive to join their logistics team in Hong Kong office.
About the Role
Reporting to the Logistics Manager, this is a hands-on role.
Prepare Full set Bank & shipping Docs (eg TT, D/P, D/A, L/C, Trade card etc)
Prepare shipment and payment schedule to manager
The Ideal Candidate
F.5 or above with minimum 3 years' solid experience in full-set shipping
Experience in arranging import & export L/C
Able to work independently
Good written communication in English & Chinese
Click "Apply Now" to apply for this position or call Jason Li at +852 3180 4962 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases