About our Client Our client is a global luxury fashion brand. To cope with their rapid business expansion in the region, they are currently looking to recruit a high caliber candidate with apparel experience to join their buying team in Hong Kong.
About our Role
Reporting to Buying Manager, this is a hands on role. Your key responsibilities will include attending buying trips and managing the seasonal buying process for each store according to sales budget and seasonal trends, analysing weekly sales trend for each store, category and product as well as ensuring seasonal change procedures are carried out every season end. You will execute plans for seasonal buying and OTB in order to meet the company business objectives and deal with suppliers of licensee products on seasonal and replenishment orders. In addition, you will have to work closely with internal departments and stores, ensure accurate knowledge and information are delivered to staff and customers.
Bachelor's degree or above in fashion, business management or related disciplines
5-8 years of buying experience of womenswear or menswear in retail industry
Excellent negotiation and communication skills to communicate with related parties including senior management and vendors
Strong analytical ability and proficiency in Microsoft applications
Good command in both written and spoken English, Cantonese and Mandarin
Candidates will less experience will be considered as Buyer
Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases