This position is for an SAP Functional Analyst (FICO). The SAP Functional Analyst is responsible for the analysis, planning, design, development, and delivery of SAP ECC 6.0 solutions.
The analyst will provide the expertise in all aspects of SAPs FI (Financial) and CO (Controlling) modules as well as work with the integration points with accounts payable, accounts receivable and fixed assets.
This position will be responsible to configure standard SAP features as well as develop add-on functionality as needed. The selected candidate will work directly with business representatives and process owners to define requirements and the subsequent solutions.
In addition to this, needs to have good exposure in Banking specific module expertise. (like Electonic System (ECS), Average Daily Balance(ADB), Multi Currency Accounting (MCA) etc)
Duties & Responsibilities
SAP functional analyst is expected to be an expert in FICO Module and expertise in GL AP, AR and banking modules with a good understanding of SAP controlling.
Responsible for Requirement gathering, Design and development includes preparation of Fit-Gap analysis.
Preparation of Recommended solutions for identified Gaps.
Preparation of Functional specification and Coordination with Technical team for new development (identified gaps) in objects like either Reports, Interface, Development, Enhancement ,Outputs etc.,
Develop Role based matrix and its functionality of FICO module
Maintain the document and update system-level customizations.
Prepare test Scenarios and perform System test, Regression test and User acceptance test (UAT)
Involving data migration activities and testing in test environment and helping data cleansing activities.
Perform appropriate analysis on the impacts of any changes in SAP production system.
Preparation of Training material and providing training to L1, L2 users.
Preparation of User manual and Training to end users and coordination for UAT.
Preparation of Cut over activities and supporting of Data Migration and Go-Live.
Post Go-Live support and fixing resolution of production issues
In addition, responsible to set up Background job batch process, interfaces with legacy system by way of idocs.(both Inbound and Outbound)
Closely work with customers to guide complex projects and its smooth implementation.
Tata Consultancy Services is an IT services, consulting and business solutions organisation that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognised as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 378,000 of the world’s best-trained consultants in 45 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. For more information, visit us at www.tcs.com.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases