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Researcher / Associate Consultant - Recruitment

Keywords / Skills : Research, R&D, Cold Calling, Associate, Data Entry, Customer service

0 - 4 years
Posted: 2018-01-12

Nationality
Hong Kong
Industry
Recruitment/Staffing/RPO
Function
Marketing & Communications
Customer Service
Role
Customer Service Executive
Fresh Graduate
Management Trainee
Other Marketing
Posted On
12th Jan 2018
Job Description
A Researcher is someone with excellent people skills who enjoys phone based work and the challenge of providing consultants with high caliber contact/client leads. A researcher is inquisitive by nature and is an active listener furthermore they know how to get information from a candidate. A successful researcher goes deeper than just finding out surface information but is proactive in marketing candidates internally.

Responsibilities:
  • Required to contact candidates and update system 
  • Maintaining the company database 
  • Work on key assignments with Consulting teams to help identify and screen candidates prior to consultants making contact. 
  • Post placement reviews with clients and customer satisfaction survey. 


Requirements:
  • Excellent phone manners 
  • Clear verbal communication in both English (Cantonese/Mandarin being a distinct advantage) 
  • Cold calling
  • Data Entry 
  • Customer service experience 
  • Phone based sales or service experience


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