About the Company Our client is a premium fashion brand with global presence. To cope with their expansion plan, they are looking for a Regional Senior Marketing Executive to join the team.
About the Role Reporting to Senior Marketing Manager, you will participate in APAC yearly strategic and budget planning. You are the key person to supervise agencies on regional media planning and ensure the plans are executed within budget. You will monitor and evaluate the performance of external agencies to ensure quality and timely delivery of materials. You are also expected to regularly update with US headquarter on regional and local needs.
About the Candidate
Degree holder in Marketing or related field
At least 3 years of advertising agency or marketing experience in retail industry
Solid experience in regional communication / advertising media management
Excellent communication and interpersonal skills
Excellent command of written and spoken English, Cantonese and Mandarin
Click "Apply Now" to apply for this position or call Chamy Wong at +852 3180 4965 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases