Bachelors/ Degree, Diploma/ Non Degree Tertiary, School Certificate/ N or O-Level
1800 - 2200 MYR
3rd Jan 2018
Communicate with relevant agencies to produce travel itineraries (flight ticket & hotel) for business directors and employee events.
Drafts, format, typing and submit timely relevant correspondences, reports and prepare presentations / proposals.
Arranges meetings by creating meeting agendas, scheduling appropriate meeting times, booking rooms, planning refreshments and taking meeting minutes.
Attend workshops and conferences when requested.
To assist in preparation, consolidate, compile and submitting of all relevant service reports to inter- departments, government bodies & external parties i.e. customer & suppliers when required.
To assist in consolidation of all vehicles rework population list for the rework / improvement program.
To update parts listing and availability for branches and panel workshop as and when required.
To prepare & key in details of Local Purchase Order into workshop IT management system as when requires.
Assist in planning and arranging events, including organizing catering.
Attend to incoming and outgoing phone calls and messages and make appointment as necessary.
Manages correspondences by answering incoming & outgoing mails and sorting mail.
Manages incoming & outgoing post and records data on special deliveries.
May take care of website functions and social media profiles.
Interacts with directors & HQ and carries out their requests.
Manages reception area and looks after visitors.
Maintains stock lists and orders office supplies & pantry services as needed.
Manage all business card printing & issued.
Keep securely all the department confidential documents.
Perform filing and tagging of documents.
To ensure proper housekeeping & upkeep of the office.
Coordinate other office activities and operations to secure efficiency and compliance to company policies.
To carry out other and ad hoc duties as assigned from time to time.
Diploma in Business Admin or Equivalent; computer literate.
Minimum 3 years working experience, prior office management experience preferred.
Mandarin speaker is preferably.
Strong attention to detail, ability to work without supervision, excellent time management skills, exceptional communication and customer service skills, strong prioritisation and organisation skills, ability to handle confidential information, strong record keeping skills, presentation skills, ability to multitask.
AGENSI PEKERJAAN VSMAS SDN BHD is specialized in recruitment consultancy based in Johor, Malaysia. To valuable employers: With years of experiences in manpower supply, we are able to provide human resource and staff recruitment services with a range of workforce solutions, which cover permanent and temporary replacement in variety of job specialization and business nature. To potential employees: We give professional career consultancy to job seekers, who may still in the dilemma on his/her way to the success. We introduce potential employees to employers; we match employees to valuable employers. Our valuable employers and employees are essential and indispensable to us. AGENSI PEKERJAAN VSMAS SDN BHD is continually making rapid progress in order to gain mutual trust from all employers and employees.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases