We are currently seeking for an ambitious and highly motivated individual to manage and drive our Commerce practice in Hong Kong.
We recruit mid to senior-level executives and leadership positions for large multinational corporations, regional corporates, small and medium-d businesses, as well as private equity/venture-backed companies.
You will have experience in recruitment for Sales & Marketing, Finance & Accounting and should have a proven track record of managing a small team. You will have strong negotiating, planning and influencing skills, a clear business vision and a sustained capacity to hard work and inspire others.
You will have a passion for a target driven environment, with a willingness to succeed. You will need self-motivation, resilience and an ability to work at a fast pace within a very competitive industry. You must be able to demonstrate first class communication and business development skills combined with a professional approach.
You will benefit from a competitive basic salary, unrivalled commission structure paid on a monthly basis and one of the most generous awards schemes for outstanding recruiters. This is an unparalleled opportunity to gain exposure to a first class recruitment organisation and to develop a long term career within the recruitment industry.
All applications will be treated with the utmost confidentiality.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases