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Lifestyle Consultant (Working Location - London)

Keywords / Skills : Lifestyle, Lifestyle Consultant, Travel Consultant, Travel Counselor, Tourism, Tour

2 - 10 years
Posted: 2018-05-17

Job Description
Our client is a fast growing company with a luxury concierge business in London. In order to cope with rapid expansion, she is currently looking for high caliber candidates to join the company:

Job Summary:

Responsibilities:

• Servicing APAC high net-worth customers through various delivery channels via phone, email and web requests to meet or exceed client objectives of utilization, brand recognition and customer loyalty

• Provide exceptional, high-touch service with customized arrangements

• Understands the culture and needs of the customer, conduct researches, provide recommendation to fulfil on customer requirements

• Good knowledge of luxury brands and the latest development

• Provide program benefit support, responds promptly to customer needs and requests, provide service and assistance

• Build up and maintain good relationship with customers

Requirements:

• Native English speaker and fluent in Cantonese and Mandarin. Additional language ability in Japanese, Korean, Malay, Thai, etc. is a plus

• 2-4 Years of experience in booking travel arrangements in a corporate environment or relevant customer service experience working in a contact centre environment

• Previous experience working with VIP clientele is an advantage

• Familiar with luxury market either professionally or through personal experience

• Well-travelled in both domestically and internationally is preferred

• Good knowledge of travel bookings such as airfare, accommodation, transportation, event planning and other personal services

• Proficiency in collecting and researching information

• Ability to solve problems in a timely manner, analyze information skillfully, high attention to detail and wok independently

• Excellent communication and organization skills

• Good command of speaking and writing skills

• Proficient in MS Office, E-mail and Internet

• Must be able to work across a 7x24 roster

A competitive salary package, bonus program and excellent career growth opportunities will be offered to the right candidate.

Interested parties please send your full resume to ff@amacjob.com; co@amacjob.com with expected salary or contact us at (852) 2521-1166 for details.

For more information, please visit our website at www.amacjob.com

Data collected will be used for recruitment purpose only.



About Company

AMAC Human Resources Consultants Limited (formerly known as Centaline Human Resources Consultants) was established in 1981 and is one of the leading and largest personnel agencies in Hong Kong. We have been providing professional recruitment and personnel consultancy service for more than 30 years. Apart from our own offices in Hong Kong and Shanghai, we also have reputable affiliates in Europe, USA, Canada, Australia, S.E. Asia, China, etc. This wide network enables us to recruit different types of qualified candidates in different districts and countries.
Our main service includes Executive Search, General Recruitment and Temporary or Contract Staff Recruitment for both commercial organizations (such as multinational corporations, regional offices, Hong Kong local or Mainland Chinese enterprises, small-medium companies) and Government Departments. We have special expertise in recruiting staff in:-

• Accounting, Human Resources & Administration
• Banking & Finance
• Customer Services
• Design
• Engineering & IT
• Hospitality & Resorts
• Legal & Company Secretarial
• Logistic & Shipping
• Merchandising & Quality Control
• Personal Assistant & Secretarial
• Property & Construction
• Sales & Marketing

At present, we have over 170,000 active job-seekers' files in our database and more than thousands of active job vacancies with attractive remuneration for your selection. Besides, we have our latest and attractive job vacancies uploaded every day to our Website so that job-seekers can search and screen suitable jobs according to their requirements.
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