Massey Business School (MBS) has a proud foundation of academic and administrative excellence, teaching business studies since 1972. The Massey Business School and the School of Accountancy are AACSB accredited. We are benchmarked by the AACSB as among the top five per cent of business schools globally and ranked in the top 150 business schools in the world for Accountancy and Finance. We offer world leading, relevant, flexible, research-led tertiary education combined with internationally renowned professional development, entrepreneurial start-up support and in-depth consultancy services that are relevant to business needs today.
The School of Accountancy is currently seeking to appoint a Lecturer/Senior Lecturer in Taxation and at least one other area in accounting, to teach at both the undergraduate and postgraduate levels, and to be responsible for the delivery of some of the School's tax-related papers (courses) in this area. You will also be expected to supervise postgraduate students.
This position is based in Massey University's Manawatū campus in Palmerston North, which is the University's original home base. This campus is renowned for its beautiful park-like setting of trees and attractive gardens. More about the Manawatū campus can be found on: http://www.massey.ac.nz/manawatu/
To be successful in appointment to this position, you must have a PhD along with an outstanding record of research and teaching. You must also have a strong desire to interact closely with a group of diverse and high achieving international faculty. While an appointment as Lecturer/Senior Lecturer is desirable; we are flexible in providing a three year paid fixed-term development opportunity at Assistant Lectureship level. This will provide you with the opportunity to complete your PhD, while undertaking supervised teaching duties.
Further enquiries about the role should be directed to Professor Fawzi Laswad, Head of School of Accountancy, email: email@example.com or phone: +64 6 951 6064.
Closing date: 28 January 2018
Reference number: A443-17CA
For further information and to apply online, visit: http://massey-careers.massey.ac.nz/
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases