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IT Contract Centre Analyst, Asia Pacific

KOS International Limited
Keywords / Skills : Helpdesk
Hongkong
1 - 8 years
Posted: 6th Sep 2016

Industry
ITES/BPO
Function
IT
Role
Other Information Technology
Education
Bachelors/ Degree
Salary
240000 - 300000 HKD
Posted On
6th Sep 2016
Job Ref code
7423248701
Job Description

About the client

Our client is a global retail company, headquarter in Europe. Recently, they are setting up the new IT center in Hong Kong to support the global business.

About the role

  • Mainly provide first line support for users by internal chat, email, phone or face-to face
  • Handle application issues, communication and hardware calls and queries from all levels of the organization and are the primary interface between system users, IT staff and external service providers
  • Monitor and maintain the Retail Management System
  • Internal technical support of software and hardware equipment

About the person

  • Bachelor holder in Information System/ Computer Science or related discipline
  • At least 1 years working as a IT Support role , from retail background will be highly preferred
  • Speak FLUENT English, good command of Cantonese and Mandarin! Any other Asian languages will be a plus
  • An ability to explain highly technical concepts to non-technical people

Click "Apply Now" to apply for this position or call Zita Lai at +852 3180 4916 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.


Key Skill(s)

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