Greetings! ITCAN is a leading Technology service and solutions company head quartered in Singapore. We provide technical consulting services, project and systems management and technical support through planning and carrying out technology transitions and providing an extensive range of other value-added services. Our solutions and services are customized to the requirements of organizations and individuals needing them. We ensure confidentiality and total trust. We provide these solutions maintaining client involvement through every phase of the project.
We are currently hiring a Senior System Engineer Job Title:Senior System Engineer Experience: 3+ years & above Location: Singapore
NOTE: Interested candidate kindly email your updated CV in MS Word format to firstname.lastname@example.org provided the following information listed below:
Total years of working experience? Relevant years of experience? Current Location?: Current/ Last salary drawn per MONTH?: Expected salary per MONTH?: Reason of Leaving?: Notice Period: Visa: DOB: Thanks & Best Regards, Sathiya Sheela Recruitment consultant ITCAN Pte Limited (Singapore) IT Business Solutions Sdn Bhd (Malaysia) Leading Technology... Lasting Relationship... Email : email@example.com 30 Cecil Street, Prudential Tower, #18-08 Singapore 049712 Telephone main line: +65 6604 6805 Ext: 125 Fax line: +65 6604 6825
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases