About the Company Our client is an established luxury brand focusing on making fine leather luxury goods. They are now looking for an Office Admin Executive to join their team in Hong Kong.
About the Role Reporting to the HR Manager, you will handle all reception duties such as managing courier, greeting visitors, mailing arrangement and general phone line. You will also responsible for all administrative tasks including stationery ordering, managing office supplies, facilities and equipment maintenance. Other than office administrative duties, you will assist HR Manager in daily HR operations and recruitment activities.
About the Person
Bachelor Degree in Business Administration / Human Resources or other related disciplines
Minimum 3 years' experience in Administration field in serving senior executives
Mature, independent, good time management, flexible and able to work under pressure
Proficiency in both written and spoken English and Chinese.
Proficiency in MS Office applications including Word, Excel, PowerPoint and Chinese Word Processing.
Click "Apply Now" to apply for this position or call Patricia Tang at +852 3180 4924 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases