About the Company Our client is a fast growing retail company in the fashion industry. With an ambitious expansion plan in the region, they are now looking for a highly flexible and well-organized Executive Assistant to support the CFO.
About the Role Based in the Corporate Management Office, you will provide comprehensive executive support to the CFO. Specifically, you will manage and co-ordinate all business and personal correspondence with relevant Business/Function heads, attend business meetings and record related minutes. You will also provide assistance in the preparation of business reports and presentation materials, and be involved in various challenging ad hoc projects.
About the Candidate
Minimum 6 years of secretarial experience in supporting senior management within able companies or MNCs with matrix organizations
Strong interpersonal and communication skills and able to collaborate with different counterparts effectively
Observant to understand the preferences of the internal client and reflect it in the work action
Professional, positive, smart, agile and fast in action in a changing environment
Strong initiative with problem-solving ability to identify and address issues with advanced planning, well organized and able to attention to details
Experienced user of MS Office
Excellent written and verbal English and Chinese
Click "Apply Now" to apply for this position or call Patricia Tang at +852 3180 4924 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases