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Customer Services Representative - Thai Speaking

Keywords / Skills : thai, Customer Service

1 - 10 years
Posted: 2017-12-19

Nationality
Thailand
Industry
Retailing
Function
Customer Service
Role
Customer Service Executive
Education
Bachelors/ Degree
Posted On
19th Dec 2017
Job Ref code
JBHK171218001
Job Description
Our client is a luxury brand looking for a Customer Services Associate – Thai Speaking to join in their APAC team. This team will provide excellent customer services by email or phone.

Responsibilities

• Answer customer requests or enquiries by phone or email in a professional manner

• Handle customer compliant via various channels including customer hotline, written channels, and referral from internal parties.

• Be familiar with FAQs and providing solutions to customers

• Managing goods returns or repairs under company guideline, and provide advice or solution until cases are satisfied and resolved.

• Participating in ad hoc projects when required 

Requirements

• Hands on experience with customer service

• Excellent spoken and written communication skill

• Fluent in Thai and English are a must.



Key Skill(s)

About Company

As a high performance talent acquisition consultancy firm, we specialize in providing one of the best recruitment services throughout the region that includes professional staffing, human resources process outsourcing and talent management consulting across a wide range of industry sectors in different regions.

We service the world's leading financial institutes, global high-tech conglomerates and multinational commercial organizations as clients. Operating at all levels of executives, Recolo manage the careers of the top-notch professionals in the accounting, finance, banking, legal, technology, sales & marketing, real estate, HR, support and administration fields.
About Recruiter
Sally Kwok
Principal Consultant
Recolo Limited
...
Skills I hire for I search outside of the box to find great talent
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