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Customer Services (hotline center & office work) No sales! (position x 2)

Manpower
Keywords / Skills : Customer Services (hotline center & office work) No sales! (position x 2)
Posted: 27th Jan 2017

Nationality
Hong Kong
Industry
Recruitment/Staffing/RPO
ITES/BPO
Function
Customer Service
Role
Customer Service Executive
Posted On
27th Jan 2017
Job Ref code
357682
Job Description
  • Taikoo Shing Location
  • DSE or above graduated
  • Strong Communication Skill

Our Client, a well-known financial institute is seeking many Customer Services Representatives to join their team in a on-going contract basis.
  • Are you passionate in customer services with good communication skills?
  • Are you looking for a call centre position in professional office working environment?
  • This position not require any sales activities, straightly provide customer hotline services.

Job responsibilities:
  • Responsible for large volume of outbound call - chasing customer documents and missing forms
  • Work as a customer services hotline to answer customer enquiries and update application process
  • Coordinate customer personal record and maintain filing system properly
  • "NO" sales activities involved in this position; customer services enquiry hotline only

Requirements:
  • DSE or above graduated
  • Passionate in Customer Services is highly preferred
  • Good communication skills in Cantonese and English, Mandarin is not essential
  • Detail minded and Positive team player
  • Responsible, stable and matural
  • Immediate available is highly preferred

Offer:
-11-13K per month depends on experiences
-Medical, Annual Leave, Statutory Holiday all provided

-HK Island - Taikoo Shing location (close to MTR,5-10 walk from station)

Interested parties please apply online with expected salary and MS Word formatted resume to kelvin.lee@manpower.com.hk quoted the job reference no.
Please note that only short listed candidates will be contacted. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

About Company
Manpower
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