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Customer Service Manager

HAYS Recruiting Experts Worldwide
Keywords / Skills : Customer Service Manager
3 - 8 years
Posted: 2nd Feb 2017

Industry
Customer Service
ITES/BPO
Function
Customer Service
Role
Customer Service Executive
Posted On
2nd Feb 2017
Job Ref code
100003005029299
Job Description

New Year, new projects!

Your new company
We are an start up online premium fashion brand. Due to strategic plans for growth. We need an Customer Service Manager to take care of the CS team. You will be responsible for vendors - consumer's activities for eCommerce business in premium fashion.

Your new role
Reporting to the Sales and Marketing Director, you will be responsible for outsourced call centre and you will be the key between logistics and vendor. Your main duties will be maintaining high level of customer service satisfaction.

What you'll need to succeed
To be successful in the role, you must be a detail mined and highly organized. Having the right mindset is key, and our client is looking for candidates who are hands on, people manager. It is ideal that you have experience in call centre and CS.

What you'll get in return
In return, you will be rewarded with a good salary plus very attractive commission. You will be pursuing a structured career path, and enjoying a friendly, encouraging environment as you go along.

What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed, or are interested in similar roles within sales,
Please contact Michelle Lau on +852 2230 7917 for more information. Alternatively, please send your CV to michelle.lau@hays.com.hk .

About Company


We are the experts in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions. We operate in 48 locations throughout Asia Pacific, including ten offices across Asia. We find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 33,000 people a year. Devoted to both clients and candidates, we power the world of work.



Website

hays.com.hk
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