About our Client Our client is a Hong Kong group with strong presence in the food and beverage industry across Hong Kong and Greater China region. To cope with their expansion plan, they would like to invite a high calibre professional to join them as a Central Kitchen Manager.
About the Role Reporting directly to the Head of Department, you will design layout and implement standard operating procedures for a new group central kitchen to achieve production efficiency and effectiveness. You will oversee the day-to-day operations of the facility and ensure high standard of food safety and hygiene standards are executed at all times. Additionally, you will be responsible in manpower and budget planning for the facility.
The Successful Applicant
At least 3 to 5 years of kitchen management experience at a managerial level, ideally equip with new central kitchen pre-opening experience
Strong analytical and problem solving skills
Results-driven, dynamic, reliable and team oriented
Ability to motivate, engage and develop team members
Strong passion about the hospitality industry
Proficient in written and spoken English and Chinese is a prerequisite for this role
Click "Apply Now" to apply for this position or call Patsy Cheung at +852 3180 4917 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases