The Brand Protection Manager will support the client Global Brand Protection team with the Brand Protection program implementation in China and by collecting market intelligence, evaluating leads, completing due diligence and fact gathering assignments. This position will be responsible for analyzing investigative information regarding selling/manufacturing of counterfeit parts, supplier unauthorized sales and diverted/parallel parts.The Manager will work conduct dealer surveys to determine purchase practices in an assigned market. They will also establish brand and trademark awareness with region and dealer network and assist with other special projects, as necessary.
•The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
•All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
•Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
•In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
•All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
The Essential Functions Include:
1.Represent Pinkerton core values of integrity, vigilance and excellence.
2.Assist the client with the implementation of their Brand Protection program inChina.
3.Collect market intelligence by means such as market surveys, trade show attendance, and engagement with company, dealer and authorized sales channel personnel.
4.Evaluate leads as assigned, performing due diligence and fact gathering, leading to the development of a GBP Fact Sheet.
5.Conduct proactive and reactive investigations of counterfeit selling/manufacturing of parts in for the assigned market; a.Assist a network of investigators to address counterfeit activities.
b.Help coordinate 3rd party covert investigations and resulting raids.
c.Assist local enforcement agencies and investigators as a subject matter expert.
d.Single point of contact; manage case files with investigators and region.
e.Create Fact Sheet and Anaqua request to be submitted to GBP.
6.Conduct proactive and reactive investigations of supplier unauthorized sales of parts in the assigned market; a.Purchase parts, conduct analysis with PD/engineering, and develop Fact Sheet for GBP.
b.Conduct pre-meetings with appropriate regional personnel (STA, Production and Service purchasing, PD, and OGC, as necessary).
c.Issue Cease and Desist letters/written supplier notifications.
d.Review and supervise supplier sales disclosures.
e.Conduct Supplier meetings and participate in supplier negotiations for settlement and financial recovery.
f.Draft Settlement Agreements between Supplier and client.
7.Conduct proactive and reactive investigations of diverted and parallel parts in the assigned market: a.Investigate diverted parts to the market.
b.Monitor Company and partner internal scrap processes.
c.Supplier site visits to assess scrap processes and internal controls.
8.Conduct dealer surveys to determine dealer purchase practices in assigned market; a.Conduct dealer parts sourcing reviews/loyalty assessment.
b.Investigate original source and distribution channels.
c.Support field operations/warranty operations in part sales verification.
9.Maintain database for all investigations and create reports for internal meetings and high level case recap for GBP and regional management.
10.Attend enforcement actions with the relevant agencies.
11.Support regional Compliance Specialist, as needed.
12.Build brand and trademark awareness within region and dealer network. a.Support marketing initiatives to promote genuine, original equipment parts with consumers and dealer network;
13.Assist with development of special projects, as necessary.
14.All other duties, as assigned.
-MINIMUM HIRING STANDARDS
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
•Must have a High School Diploma or equivalent.
•Must be willing to participate in the Company pre-employment screening process, including drug testing and background investigation.
•Must meet the country age requirements.
•Must have a reliable means of communication (i.e., email, cell phone).
•Must have a reliable means of transportation (public or private).
•Must have the legal right to work in China.
•Must have the ability to speak, read, and write English.
Bachelor degree with three to five years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Knowledge and experience in security-based brand protection, investigative techniques, and mechanical engineering (specific to automotive parts manufacturing and/or distribution) is critical to the position.
•Bi-Lingual skills; English/Chinese.
•Chinese legal qualifications or experience with Intellectual Property laws, preferred.
•Able to work effectively with various company disciplines in order to successfully promote brand awareness and compliance with company policies.
•Strong communication and negotiation skills necessary to resolve supplier infractions and improve trademark compliance.
•Able to interact effectively at all levels of management.
•Able to analyze complex data and develop innovative recommendations and solutions.
•Solid project management skills.
•Excellent verbal, written, and presentation skills.
•Strong customer and results orientation.
•Serve as an effective team member.
•Able to assist in facilitating progressive change.
•Able to adapt as the external environment and organization evolves.
•Computer knowledge; Microsoft Office.
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
•Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
•Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
•Exposure to sensitive and confidential information.
•Regular computer usage.
•Ability to handle multiple tasks concurrently.
•Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
•Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
•Regularly requires intermittent sitting, standing, walking, running, climbing, squatting, and/or kneeling.
•Travel, as required.